Shopify Maintenance & Upgrades

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We keep 100+ stores running at peak performance with proactive maintenance, security updates, and 24/7 technical support. Zero downtime. Maximum speed. Complete peace of mind.
Zero downtime. Maximum speed. Complete peace of mind.

the challenge

Your Shopify store never stops working—neither should its maintenance. Without proactive care, small issues become costly emergencies. Outdated themes break. Apps conflict. Security vulnerabilities expose customer data. Speed drops. Sales suffer.

Shopify releases updates constantly. Without regular theme maintenance, new features break existing functionality—and you discover it when customers complain.

Every new app installation risks conflicts with existing code. One bad interaction can break your add-to-cart button, payment processing, or entire checkout flow.

Every second of load time costs you 7% in conversions. Bloated apps, unoptimized images, and messy code silently drain your revenue every single day.

Outdated apps and themes create security holes. Customer payment data, personal information, and your reputation are all at risk without regular security audits.

When your store breaks at 2 AM on Black Friday, you need experts on call—not a ticket queue. Downtime during peak hours means thousands in lost sales.

Outdated themes breaking after Shopify updates

App conflicts causing checkout failures

Slow page speed killing conversions

Security vulnerabilities exposing customer data

No technical support when issues arise

OUR APPROACH

We provide comprehensive store maintenance with proactive monitoring, scheduled updates, performance optimization, and dedicated technical support—so you can focus on growing your business while we keep your store running flawlessly.

Regular theme maintenance ensuring compatibility with Shopify updates, bug fixes, and feature enhancements without breaking existing functionality.

Ongoing app audits, conflict resolution, updates, and removal of redundant apps slowing down your store.

Continuous speed improvements through image optimization, code cleanup, lazy loading, and Core Web Vitals monitoring.

Proactive security audits, vulnerability patching, SSL management, and protection against malicious code injections.

Automated theme backups before every change with instant rollback capability if anything goes wrong.

Dedicated support team available around the clock for emergencies, questions, and urgent fixes.

Planned updates during low-traffic hours to minimize disruption and maximize uptime during peak sales periods.

Detailed reports on updates performed, issues resolved, performance metrics, and recommendations for improvement.

THEME UPDATES & FIXES

APP MANAGEMENT

PERFORMANCE OPTIMIZATION

SECURITY MONITORING

BACKUP & RECOVERY

24/7 TECHNICAL SUPPORT

SCHEDULED MAINTENANCE

MONTHLY REPORTING

WHY CHOOSE US?

Platform migrations are complex, high-stakes projects. Here's why brands trust Solo Media Group to handle their most critical eCommerce transitions.

100+ Successful Migrations

100+ Successful Migrations

We've migrated over 100 stores from legacy platforms to Shopify with a 100% success rate and zero permanent data loss.

Zero Downtime Guarantee

Zero Downtime Guarantee

Our staged rollout process keeps your store live and selling throughout the entire migration process.

Data Integrity Assurance

Data Integrity Assurance

Comprehensive data mapping and validation ensures every customer, order, and product transfers perfectly.

SEO Preservation

SEO Preservation

Strategic redirect planning and URL structure optimization maintains your hard-earned search rankings.

End-to-End Support

End-to-End Support

From initial planning through post-launch optimization, we're with you every step of the migration journey.

How We Work

Every project starts with understanding, not assumptions. We blend data, design, and development to create Shopify experiences that grow with your brand.

01 Customer Insights

We start by getting to know your customers' behavior, friction points, and what drives them to buy. Real insights guide every design and development decision we make.

02 Strategic Planning

With clear goals in place, we map the path forward. From site architecture to tech stack recommendations, every move is intentional and aligned with growth.

03 Execute & Adapt

We build fast, stay flexible, and communicate openly. You’ll see progress in real time, with room to adapt as priorities shift or new ideas emerge.

04 Testing & Learning

We measure what matters. Once live, we track performance, gather feedback, and refine continuously, turning insights into ongoing improvement.

Ready to keep your Shopify Plus store secure, optimized, and up-to-date with ongoing maintenance and seamless platform upgrades?