
ProSupps Case Study: PDP redesigned
ProSupps — a global sports-nutrition brand known for supplements like HYDE® and JEKYLL®.
Shopify Platinum Partner Serving
Austin, TXCustom Shopify development for Austin-area brands — from South Congress and East Austin to Round Rock and Cedar Park.


We're a Shopify Platinum Partner and a Shopify development company building custom stores for Austin ecommerce brands. Our work here concentrates on the categories Austin actually produces: consumer packaged goods, food and beverage, DTC lifestyle brands, and B2B portals for the distributors and hardware companies across the metro.
We don't have an Austin office. Our team works from New York, Miami and Los Angeles, with full availability across the Central-time working day.
Why Shopify businesses in Austin choose SOLO MEDIA GROUP
Austin blends a dense tech and software scene with a fast-growing base of consumer packaged goods, food and beverage, and direct-to-consumer brands, all amplified by the city's music and festival culture. We build direct-to-consumer subscription and conversion rate optimization storefronts for the beverage, snack, and lifestyle brands scaling nationally, and gated B2B and wholesale portals with account-level pricing and ERP integrations for the distributors and hardware companies in the metro. Multi-location retailers get Shopify POS that syncs online and in-store inventory, alongside ADA-compliant builds.
SOLO MEDIA GROUP serves Austin remotely, backed by offices in New York, Miami, and Los Angeles. Senior developers, Shopify Plus depth, and AI-assisted workflows support brands from mid-market to enterprise.
We help direct-to-consumer brands grow by designing, building, and optimizing high-performing Shopify stores whether it's a full site redesign, a migration to Shopify, or ongoing conversion rate optimization and UX improvements.
We create seamless Shopify POS integrations that connect your online and in-store systems—so sales, inventory, and customer data all stay in sync.
We help brands launch and scale B2B on Shopify—customizing the experience for every buyer, from wholesale to trade and beyond.
Editorial storefronts, lookbooks, and variant/size UX built to convert.
Subscriptions, samples, and routine-based merchandising on Shopify.
High-volume catalogs, bundles, and direct-to-consumer + retail inventory sync.
Subscriptions, perishable logistics, and local pickup / POS.
Gated portals, account-level pricing, and ERP-connected ordering.
Unified online and in-store inventory, customers, and checkout.
Austin's commerce scene has a specific shape, and it isn't the one most agency case studies are built around.
Austin produces beverage, snack and supplement brands that go from farmers market to national retail in a couple of years. That trajectory breaks stores. A Shopify site built for a local audience of a few thousand orders behaves differently at national volume, and the failure points are predictable: inventory sync, subscription cadence, shipping logic across zones, and a product template that can't carry the SKU count.
Austin brands frequently have technical founders or an engineer on staff, which means the person evaluating your Shopify agency understands the stack. Integration approach, API access and site performance get scrutinized rather than taken on trust. That's a better conversation and it's one we prefer.
Perishability, shipping restrictions by state, subscription cadence tied to actual consumption rather than a default 30 days, and compliance labeling that has to live in structured data rather than a description field. These are build decisions, not settings.
Austin CPG brands typically sell through retail and direct simultaneously. The architecture problem is channel conflict: pricing that doesn't undercut retail accounts, inventory that doesn't oversell, and a catalog where wholesale and DTC share products without sharing prices.
SXSW, ACL and product drops concentrate traffic into hours rather than days. A store that handles steady load fine will fall over under concurrency, and the fix is engineering rather than a bigger plan.
Austin brands usually arrive with the product figured out and the infrastructure improvised. The store got built fast because everything got built fast. Our job is normally replacing that with something that survives the next stage of growth.
Johnathan Solorzano, Founder
Scaling past what the store was built for?
We work with brands across diverse industries, but the pattern is consistent: an ecommerce presence that has outgrown what it was originally built for.
If your needs are genuinely simple, a good theme and a freelancer will serve you better and cost far less. We'll say so on the call.
Our development services span design through engineering and into ongoing optimization.
Custom web design and custom themes built around brand identity and real user experience decisions rather than template configuration. UX and UI decisions have a direct, measurable effect on conversion, which is why we make them from behavioral data rather than from taste. Stunning design matters, but design that converts matters more, and they aren't automatically the same thing.
Full-stack development work, custom app creation and custom development where the platform doesn't cover what the business needs. Our Shopify Plus development services extend that same approach to more complex, multi-store environments. Mobile app development and app development connecting Shopify to your existing tooling where that's genuinely required.
Custom stores built to hold up as volume grows, with catalog structure, inventory logic and checkout that behave under concurrency rather than only under test conditions.
Gated catalogs, company accounts, account-level pricing, quantity breaks and net terms, connected to your ERP, inventory and 3PL systems, built by a Shopify Plus development agency used to high-volume wholesale operations.
From Magento, WooCommerce, BigCommerce or custom platforms, with data mapping, redirect strategy and search rankings preserved. Our store redesign and migration guide covers the approach.
Technical audits, checkout path work, product page and mobile testing. CRO targets average order value alongside conversion rate, since both move revenue.
Speed optimization, image handling, script auditing and Core Web Vitals. Site performance is a conversion problem before it's a technical one.
Site architecture, structured data and the site improvements that determine whether the rest of the work gets found.
Recharge, Stay.ai, Skio or Ordergroove for replenishment, plus Klaviyo lifecycle flows. For CPG brands this is usually where the return actually shows up. Email is commonly cited at around $42 returned per $1 spent, which is why we build it into the store rather than bolting it on afterwards.
ERP, 3PL, CRM and the third party tools your operation already runs on, scoped up front so they stay maintainable.
Unified online and in-store inventory for multi-location retailers.
Routine updates, troubleshooting and iterative optimization past launch. Month-by-month improvement compounds in a way a single push doesn't, and the first 90 days is where most of the value gets captured. Full pricing details.
Worth stating plainly, because Austin has plenty of full-service agencies and we're not one.
We don't run PPC, paid social or social media management. We don't do content marketing or broader marketing strategy. Instead, we point clients toward a curated list of top Shopify partners when they need specialists outside development. We don't build digital marketing strategies beyond the retention work that's coupled to how the store is engineered.
That focus is deliberate. It means the team on your project brings genuine technical expertise to this specific platform rather than splitting attention across disciplines. If you need one partner covering acquisition and development together, we'll tell you on the call and you should hire accordingly.
We don't have an Austin office. Our team works from New York, Miami and Los Angeles, with full overlap across the Central-time working day.
Every project gets a dedicated project lead and a consistent senior team: a Shopify solution engineer on architecture, developers, an ecommerce designer and a Klaviyo specialist. As a Shopify Partner and Shopify Plus Partner in the United States, we align project management with your tools through a shared Slack channel, weekly syncs and transparent reporting, and we work with brands across Texas and the wider US.
We'd rather be plain about the remote part than imply a local presence we don't have. If having someone in the room matters, there are good Austin agencies and we'll say so.
Rated 5.0 from 38 reviews on the Shopify Partner Directory, across migrations, theme customization, custom apps and ongoing website management, with a track record as a Shopify Plus agency for omni-channel brands. Shopify verifies that reviewers are actual clients, which is why we'd point you there before our own testimonials page.

ProSupps — a global sports-nutrition brand known for supplements like HYDE® and JEKYLL®.

ULTRA focus pouches — a portable, on-the-go health product for instant focus and energy.
Wild Planet — a sustainable wild-caught seafood and consumer packaged goods brand; UX-driven redesign focused on subscriptions and ADA compliance.
From subscriptions to retention, upsells to reviews, we work with vetted, proven tech partners that enable performance, flexibility, and speed.
View All Partners
Shopify
We've worked with over 500+ Shopify merchants

Rebuy
Upsells, Smart Carts, AI Upsell reccomendations

Recharge
Subscriptions, Bundled Subscriptions, Gift with subscription

Yotpo
Reviews, Retention, Loyalty, and more

Loop
Returns that work with your 3PL, and maintain revenue

Klaviyo
E-Mail/SMS, Retention, Automation and Flows
No. Our offices are in New York, Miami and Los Angeles, and we work with Austin, Texas brands across the full Central-time working day using shared project tools with a dedicated project lead. We travel for kickoffs and major milestones where a project warrants it.
Yes, and they're the most common Austin project. That work involves subscription cadence matched to real consumption, shipping restrictions that vary by state, inventory sync as volume scales, and compliance information held in structured data rather than a description field.
Yes. Spike traffic is a concurrency problem rather than a capacity one, so the work is checkout behavior under load, inventory that doesn't oversell, and genuine performance testing rather than a Lighthouse score in ideal conditions.
Yes. The work is architectural: pricing rules that don't undercut retail partners, channel-aware inventory that prevents overselling, and a catalog structure where wholesale and DTC share products without sharing prices.
When you need custom checkout logic through Shopify Functions, native B2B with company accounts, multi-store management, higher API limits or 24/7 platform support. If none of those apply, standard Shopify likely still serves you and we'll say so rather than upsell.
Not paid search, paid social or content marketing. We build the retention side, meaning Klaviyo email marketing, subscriptions and lifecycle flows, because it's tightly coupled to how the store is constructed. For acquisition you want a specialist and we're happy to recommend that path.
Austin, Round Rock, Cedar Park, Georgetown, Pflugerville, San Marcos and the wider Austin metro, plus brands across Texas.
Yes — Solo Media Group serves Austin and the wider Austin metro. We're a Shopify Plus & Platinum Partner agency that has designed, built, and scaled 500+ Shopify stores over 8 years, generating $500M+ in annual revenue for our clients. We work with Austin brands remotely across the full Central-time working day, through shared project tools with a dedicated project lead and weekly reporting.
Solo Media Group is a senior design and development studio for commerce brands. We design, build, and grow Shopify stores end to end — brand-led design, custom development and integrations, email and retention marketing, and ongoing support. One team handles strategy, design, engineering, and QA, so you're not stitching together multiple vendors.
We work with direct-to-consumer and retail-first brands across beauty, wellness, food and beverage, consumer packaged goods, and specialty retail — from new-brand launches to established businesses replatforming or scaling. We're especially strong with brands that sell across multiple channels (direct-to-consumer, retail, wholesale, and POS).
A dedicated senior team: a Shopify solution engineer for architecture, engineers for development and custom apps, e-commerce-focused designers, a Klaviyo/email specialist for retention, and a project lead who runs communication and keeps the work on schedule. You work with the same team throughout — no hand-offs to junior staff.
We run a proven four-phase design process in Figma: (1) Brand discovery — a brand exercise, asset collection, competitive landscape, and a mood board; (2) Concepts and mood boarding — early creative directions that establish the visual language, tone, and feel before full design; (3) Full site design — iterative design of every key page; (4) Handoff — final designs with engineering notes, then development.
Yes — Shopify and Shopify Plus are our core platform. We build custom themes, apps, and integrations, and we architect stores for performance, maintainability, and growth.
Standard Shopify fits most single-brand stores. Shopify Plus adds enterprise features and lets you run up to 10 storefronts ("expansion stores") under one organization — useful if you operate multiple brands, currencies, or regions. We'll recommend the right plan based on your structure; you purchase the Shopify license directly.
Yes. We build on editable, well-structured themes so your team can update content and pages without opening a development ticket for every change. We also provide documentation and a walkthrough at handoff.
Yes. We build custom middleware and apps to connect Shopify with the systems your business runs on — ERPs and POS systems, Salesforce and other CRMs, subscription platforms, and custom logic unique to your business. Integrations are scoped up front so they're reliable and maintainable.
Yes. For brands with physical retail, we set up Shopify POS and keep inventory in sync between online and in-store, so both channels run off one source of truth.
Yes. We build B2B and wholesale experiences using Shopify Plus's native B2B features — gated portals, tax-exempt handling, customer-specific pricing, and automated renewals — often connected to your CRM.
Yes. We regularly migrate stores to Shopify from Magento / Adobe Commerce, WooCommerce, BigCommerce, OpenCart, and other platforms — including the design, data, and integration work required to run the new store.
Protecting search rankings is a core part of how we plan a migration. We map redirects and preserve technical SEO so you don't see a post-launch traffic drop — in past migrations we've replatformed stores with no SEO dip after launch.
Yes. We migrate products, variants/SKUs, customers, and order history, along with catalog structure, collections, and metafields. For large catalogs we confirm the exact data scope (for example, how much order history to bring over) during discovery.
A typical new build runs about 8–12 weeks from design kickoff to launch. Smaller, more focused builds can be 4–6 weeks. Migrations depend on data and integration complexity.
The biggest factor is how quickly feedback comes back from your side. With a single decision-maker and prompt, consolidated feedback each round, we move fast; with multiple stakeholders and longer review cycles, timelines extend. Custom integrations and data migration also affect scope.
When speed matters — for a retail debut or seasonal launch — we can compress the design phase and run multiple design teams in parallel across projects. Focused builds can launch in as little as 8 weeks with quick turnarounds on approvals.
Design-and-build projects start around $20,000, quoted as a line-item estimate so you can see what each piece costs. Retainers start at 20-hour engagements or $3,000 per month for ongoing support.
Projects are billed against milestones — for example, a percentage on signing to begin design, at design approval, at development start, and at launch. Invoices are typically net 15. We agree on the schedule up front in the statement of work.
Both. Many engagements are fixed-scope projects; others are ongoing retainers for continuous design and development. Retainers start at 20-hour engagements or $3,000/month, and for brands with variable workloads we can combine project (tranche) billing with a small retainer to keep us on call.
Yes. If you have your own development team, we can provide design-only services and deliver production-ready Figma files for your engineers to build.
Yes. We integrate Klaviyo with your store and build core lifecycle flows — welcome, abandoned cart, browse abandonment, and post-purchase — plus campaigns and segmentation strategy.
Yes. If your sender reputation has suffered, we rebuild it methodically — for example, using high-engagement, protected sending to restore reputation before scaling campaigns again — and set up segmentation and win-back flows to improve retention.
Yes. We set up subscription programs on platforms like Stay.ai and ReCharge, and we can migrate subscription communications into Klaviyo for better segmentation. Subscriptions work well for routine- and regimen-based products to lock in recurring revenue.
Yes. We set up GA4, marketing pixels (Google, Meta, TikTok), product feeds for Google and Meta, and reviews that syndicate to Google Shopping and Facebook — so your tracking and ad infrastructure are ready at launch.
Every build goes through dedicated QA — cross-device and cross-browser testing, checkout and integration testing, and pre-launch bug fixing — before it ships. All work lives in version control, so changes are reviewed and reversible.
Yes. Builds include a 30-day post-launch support window for fixes on the original scope, and ongoing support is available through flexible retainers for continued design, development, and optimization.
We adapt to your process. We work in your project management tool (such as Asana), share a Slack channel for real-time questions, hold weekly syncs, and provide transparent time and progress reporting so you always know where things stand.
Tell us your revenue, your current platform, and what's actually not working. If a targeted fix serves you better than a rebuild, we'll say so.
Ready to grow your Austin brand on Shopify?