Shopify Agency in Sydney, AU

Solo Media Group builds, migrates and grows Shopify stores for Sydney and Australian brands. This page covers what we do, what Shopify costs in AUD, the GST, ACCC and payment rules Australian stores need to get right, and how we work with Sydney teams across time zones.

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Looking for the Best Shopify Agency in Sydney, AU?

Solo Media Group is one of the best Shopify agencies for Sydney brands that want a Platinum-tier partner with a proven migration record. Platinum is the highest of Shopify's five partner tiers.

What sets us apart for Sydney brands:

How to judge any Sydney Shopify agency: check its tier and reviews on the Shopify Partner Directory, ask for case studies with numbers, and confirm who owns your store, apps and accounts after launch.

Shopify services for Sydney brands

From first build to ongoing growth, our Sydney projects cover:

• Builds and redesigns: custom themes and Shopify Plus development.
• Replatforming: SEO-safe Shopify migrations from WooCommerce, Magento, BigCommerce and Wix.
• Recurring revenue: subscription setup on Recharge, Skio or Stay AI.
• Wholesale and retail: native Shopify B2B and multi-store Shopify POS.
• Back office: ERP, WMS, 3PL and accounting integrations.

How much does Shopify cost in Australia?

Shopify plans in Australia start at A$56 a month for Basic, billed monthly. Shopify Plus starts at A$3,700 a month on a 3-year term. Here's Shopify's current AUD pricing:

Shopify POS Pro costs A$129 a month per location. Prices are from Shopify's Australian pricing page, October 2026.

Agency cost on top of the plan: our full builds start from US$20,000, depending on scope and whether it's a new build or a migration, and retainers start from US$3,000 a month. Projects are billed in US dollars, by milestone.

GST, ACCC and Spam Act: the Australian rules your store must follow

An Australian store has to show GST-inclusive prices, respect consumer guarantees and get marketing consent right. We set up each of these on every Australian build:

Prices must include GST

The ACCC says "businesses must display the total price of a product or service as a single figure," including "taxes, duties and all unavoidable or pre-selected extra fees." In Shopify, that means turning on Include taxes in product prices, so shoppers see the GST-inclusive price on every product and collection page.

Shopify handles Australian tax through its Basic Tax settings. Shopify's automated Shopify Tax service isn't offered for Australia, so tax setup needs checking by hand.

GST registration and overseas sellers

You must register for GST once your GST turnover reaches A$75,000 or more, according to the ATO. If you also sell into Australia from overseas, GST applies to low value imported goods (A$1,000 or less), a rule the ATO says has applied since 1 July 2018.

Australian Consumer Law applies to online sales

The ACCC says businesses selling online have the same obligations under the Australian Consumer Law as any other business, including the consumer guarantees. Your returns policy and product pages shouldn't promise less than the law gives customers.

Email and SMS consent (Spam Act)

Under ACMA rules, you need consent before sending marketing messages. Each message must identify your business, make it easy to unsubscribe, and opt-outs must be actioned "within 5 working days." We configure Klaviyo consent, sender details and unsubscribe flows to match.

Payments Australians expect

Shopify Payments is available in Australia, with card and accelerated checkout payments.

Afterpay is a common choice for Australian shoppers. It connects to Shopify AU stores as a payment gateway.

Shop Pay Installments launched in Australia on 27 August 2026. It's powered by Affirm, and Australian merchants can turn it on from the Shopify admin, according to Affirm's announcement.

Shipping with Australia Post

Australia Post connects to Shopify through MyPost Business, which links "with an eligible Shopify plan via a simple, direct integration." The connection is free, and you pay your usual MyPost Business sending rates. We set up live rates, labels and tracking so customers see accurate delivery costs at checkout.

Selling overseas from Sydney

With Shopify Markets, you can sell to New Zealand, the US and other countries with local currency pricing and duties shown upfront.

Why Sydney is a strong Shopify market

Australians spent a record A$82.6 billion online in 2025, up 13.9% year on year, according to the Australia Post eCommerce Report 2026. 9.8 million households shopped online. New South Wales led every state, with A$26.4 billion in online spending.

Marketplaces took 23% of that spend (A$18.9 billion). Brands that sell direct on their own Shopify store keep the customer data and the margin that marketplaces take.

Sources: Australia Post eCommerce Report 2026, IPC, March 2026.

Working with a US team from Sydney: the time zone plan

We run a fixed call window, plus async updates. Here's how Sydney business hours line up with our US team:

Sydney moved to daylight saving (AEDT) on 4 October 2026 and moves back on 4 April 2027, per the NSW Government. US clocks change on 1 November 2026 and 14 March 2027, which is why the window shifts four times a year.

How we make it work:

• Weekly calls in the overlap window, usually 8 to 10am Sydney time (US Pacific afternoon).
• Daily written updates in Slack or email, with Loom videos for design walkthroughs.
• Overnight turnaround. Feedback you send in your afternoon is often done by your next morning.
• Launches scheduled for Sydney time, so go-live happens during your business hours with our team online.

Sydney-based agency or an overseas Platinum Partner?

Both can work. Here's an honest comparison:

Other Shopify partners Sydney brands consider: Process Creative, a Premier-tier Shopify partner based in Redfern, Sydney, and Swanky, a UK agency that opened an Australian office in Toowoomba, Queensland. Check any partner's tier and reviews on the Shopify Partner Directory before you sign.

Case studies: trans-Tasman and US brands

Our closest client to Sydney is Manukora, a New Zealand brand. The rest are US brands.

Who is Solo Media Group not right for?

• Brands that need in-person meetings in Sydney. Choose a local partner.
• Projects under US$20,000. For a simple theme setup, a freelancer or a smaller agency is better value.
• Brands wanting a Hydrogen headless build. Headless isn't our focus.
• Teams that need live support across all Sydney business hours.